Our training courses are expertly crafted with high quality content, cutting edge concepts, and are designed to inspire, educate and most importantly deliver mega Return-On-Investment (ROI). All our trainers are internationally qualified educators and are passionate about changing the lives of the people we partner with. Our commitment to our clients goes beyond the training, so we also offer a FREE one-on-one skype coaching session to every trainee after their training so they can stay connected to us, ask all the questions they need to and get all the insights and inspiration they need to keep them going.

We have experience delivering training to more than 2000 people across 11 African countries including SA, Mozambique, Tanzania, Kenya, Malawi, Swaziland, Zimbabwe, Botswana, Zambia, Uganda and Ghana and globally (Australia).

Results are everything to us so we ensure maximum trainee engagement, strong concept development, practical real life application of concepts, discussions, experiential learning, use of multi-media and role plays. Please download our full course outlines by clicking on the links below. We look forward to welcoming you on one of our courses soon.

Recruitment Training: How to save millions of Rands by learning to recruit like an agency and beat them at their own game.

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Course objective
This is a very unique course because it seeks to empower any company trying to recruit and retain the best talent and save money doing so. Companies spend millions of Rands every year on recruitment agencies and we will teach you how to recruit like a pro so you can beat them at their own game. Recruitment companies have developed very specific systems, structures, and channels through which they are able to source and recruit people which they don't want companies to know. We reveal everything! The second thing the course aims to do is give the trainees significant insight into the recruitment process from start to finish so they not only know what to do, but how to do it themselves successfully every time. This is a very comprehensive course and will save companies money immediately!
Download Full Course Outline (Click Here)

Service Excellence & Customer Experience: Build exceptional customer experience through individual accountability & customer centricity

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Course objective
Every touch point a customer has with your employees creates an impression in their mind that will drive their buying behavior for years to come. With social media and the global nature of communication, one bad customer experience can have far reaching consequences on the public's perception of your brand and the revenue your company generates. Every employee has a profound role to play as a brand ambassador and as a living, moving marketeer for your brand. We will teach your employees how to buy into living your values, make them aware of their powerful influence to build positive brand perception, and how to drive exceptional customer experience!
Download Full Course Outline (Click Here)

Training and Induction Programs

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EBS Global has designed and delivered world class induction training for global financial services and Fintech companies across 12 African countries. We work closely with our clients in each country where we deliver the training and ensure we are making a positive difference to their staff and empowering the performance of their people.

The need for these inductions have often come about through mergers and acquisitions or the growth of our clients into new markets in Africa. We are proud of the partnerships we have formed and continue to expand our portfolio of experience across the continent. Our programs cover a broad range of frameworks depending on the clients needs and can be tailored to include any of their requirements.

Below is a rough guideline of what will typically be covered in one of our programs, all of which may be replaced by other content.

Induction Program Overview